Suzuki Hustler
The shaken had expired, but we assessed the whole car. The interior was very clean.
View details (Japanese) ›Selling a car in Japan doesn't have to be stressful. Our manager, Yoichi Tsuchiya — a former overseas sales manager — comes to you for a free appraisal and explains everything in English: the price, the paperwork, and each next step.
Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals.
No obligation to sell. Online inquiries are accepted 24/7.
On the day we pick up your car, we take it to our storage location and check its condition. If there are no issues compared with what you told us beforehand, we pay you the same day.
Once we agree on a price, we won't lower it later — unless a serious issue with the car wasn't disclosed before the agreement.
Talk to us in English by phone, email, or LINE, from your first message to the final handover. Our manager has years of experience working with customers in English.
We come to your home or workplace at no cost to appraise your car.
We show you what we checked and why your car is worth the offer — not just a number.
The appraisal is free and there's no obligation. Take your time to decide.
The same person handles your appraisal, agreement, and pickup.
Before Smile Cars Totsuka, I worked in overseas sales for about 10 years and served as an overseas sales manager. Working with customers in English was a core part of my job.
Today I handle every appraisal, agreement, and pickup myself. I'll explain how I reached the price so you can decide with confidence.
Selling a car in another country can feel uncertain. Feel free to ask me anything in English, at any stage.
Returning home, moving overseas, or relocating within Japan? Contact us before your move — starting early gives you more options.
As early as you can. The appraisal, paperwork, and pickup all take time.
In many cases, yes. We'll plan around your departure date. We can't guarantee an exact pickup date in every case, but we'll do our best.
It depends on your situation, such as whether the car is registered in your name. We'll confirm exactly what's needed.
Both can often be handled. See the FAQ below or contact us with your details.
Yes, once the appraisal and paperwork are complete, we can arrange to pick up the vehicle.
We appraise a wide range of vehicle types and conditions, including:
Not sure about your car? Just ask — we'll let you know.
The shaken had expired, but we assessed the whole car. The interior was very clean.
View details (Japanese) ›
The engine warning light was on. We factored in repairs and offered ¥380,000 — another buyer had offered ¥110,000.
View details (Japanese) ›
High mileage, but carefully kept and non-smoking. We judged it by its condition, not just the odometer.
View details (Japanese) ›Prices are past examples. Every offer depends on the car's condition and the market at the time.
Find answers to common questions about selling your car in Japan. If you need more help, feel free to contact us in English.
Yes. Yoichi Tsuchiya, the manager of Smile Cars Totsuka, has approximately 10 years of overseas sales experience and can communicate with you in English throughout the appraisal and selling process.
On the day we pick up your car, we take it to our storage location and check its condition. If there are no issues compared with what you told us beforehand, we pay you the same day.
Once we agree on a price, we won't lower it later — unless a serious issue with the car wasn't disclosed before the agreement.
No. The appraisal itself does not obligate you to sell. You are free to consider the offer and decide whether to proceed.
Yes. Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals at your home, workplace, or another place you choose. Please contact us with your location.
It may be possible, but it depends on who is listed as the legal owner on your registration certificate. If a finance company or dealer is listed as the owner (a common arrangement with car loans in Japan), an additional step to release that ownership is usually required before the sale can be completed. Please contact us to discuss your situation.
In general you will need your vehicle inspection certificate (shakensho), your seal or signature, and identification. The exact documents can vary depending on your situation, such as your registered address or whether the vehicle has a loan, so we will guide you through what is needed in your case.
We will guide you through the paperwork required to complete the sale, such as the transfer of ownership. Depending on your situation, some documents may need to be prepared in advance, and we will let you know what is needed.
Yes. If you are planning to leave Japan, you can contact us before your departure. Starting the process early can give you more time to arrange the appraisal, paperwork, and vehicle handover.
Yes, a car with expired shaken can still be appraised and sold. Since the car cannot legally be driven on public roads with expired shaken, we can arrange to have it collected instead.
We look at the actual condition of your vehicle, including its year, mileage, exterior and interior condition, equipment, and current market demand. Rather than simply stating a number, we explain the reasoning behind the offer.
In many cases, yes. A car that will not start or cannot be driven can often still be appraised. Please contact us with details of the condition so we can advise you.
Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals. Please contact us with your location.
Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals. Please contact us with your location.
Whether you're moving overseas, returning home, or simply curious about your car's value, we're happy to help — in English, with no pressure to sell.
Tell us about your car and we'll get back to you in English. No obligation to sell.
Call 045-273-8978 (9:30 a.m.–7:00 p.m.; closed on some days) · Message us on LINE
The form and LINE are open 24/7.