Sell Your Car in Yokohama
— English Support Available

Selling a car in Japan doesn't have to be stressful. Our manager, Yoichi Tsuchiya — a former overseas sales manager — comes to you for a free appraisal and explains everything in English: the price, the paperwork, and each next step.

  • English support
  • Free on-site appraisal
  • No pressure to sell
  • Clear price explanation

Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals.

No obligation to sell. Online inquiries are accepted 24/7.

Yoichi Tsuchiya inspecting the engine bay during an on-site appraisal

Why Choose Smile Cars Totsuka?

Same-Day Payment

On the day we pick up your car, we take it to our storage location and check its condition. If there are no issues compared with what you told us beforehand, we pay you the same day.

No Price Cuts After Agreement

Once we agree on a price, we won't lower it later — unless a serious issue with the car wasn't disclosed before the agreement.

English Support

Talk to us in English by phone, email, or LINE, from your first message to the final handover. Our manager has years of experience working with customers in English.

Free On-Site Appraisal

We come to your home or workplace at no cost to appraise your car.

Clear Explanation of Value

We show you what we checked and why your car is worth the offer — not just a number.

No Pressure to Sell

The appraisal is free and there's no obligation. Take your time to decide.

One Person, Start to Finish

The same person handles your appraisal, agreement, and pickup.

Your Appraisal Is Personally Handled by Yoichi Tsuchiya

Yoichi Tsuchiya, manager of Smile Cars Totsuka
Manager, Smile Cars Totsuka

Yoichi Tsuchiya

Before Smile Cars Totsuka, I worked in overseas sales for about 10 years and served as an overseas sales manager. Working with customers in English was a core part of my job.

Today I handle every appraisal, agreement, and pickup myself. I'll explain how I reached the price so you can decide with confidence.

Selling a car in another country can feel uncertain. Feel free to ask me anything in English, at any stage.

Selling Your Car Before Leaving Japan

Returning home, moving overseas, or relocating within Japan? Contact us before your move — starting early gives you more options.

When should I start?

As early as you can. The appraisal, paperwork, and pickup all take time.

Can I keep using my car until I leave?

In many cases, yes. We'll plan around your departure date. We can't guarantee an exact pickup date in every case, but we'll do our best.

What documents do I need?

It depends on your situation, such as whether the car is registered in your name. We'll confirm exactly what's needed.

What if I have a loan or my shaken has expired?

Both can often be handled. See the FAQ below or contact us with your details.

Can the car be picked up?

Yes, once the appraisal and paperwork are complete, we can arrange to pick up the vehicle.

Cars We Can Appraise

We appraise a wide range of vehicle types and conditions, including:

Japanese cars
Imported cars
Kei cars
Minivans
SUVs
Older cars
High-mileage cars
Cars with expired shaken
Non-running cars
Accident-damaged / repaired cars
Wheelchair-accessible vehicles

Not sure about your car? Just ask — we'll let you know.

Recent Cars We've Bought

Suzuki Hustler bought in Totsuka Ward, Yokohama

Suzuki Hustler

Totsuka Ward · 2019 · 57,000 km
¥600,000

The shaken had expired, but we assessed the whole car. The interior was very clean.

View details (Japanese) ›
Peugeot 2008 bought in Seya Ward, Yokohama

Peugeot 2008

Seya Ward · 2017 · approx. 30,000 km
¥380,000

The engine warning light was on. We factored in repairs and offered ¥380,000 — another buyer had offered ¥110,000.

View details (Japanese) ›
Honda N-WGN Custom bought in Totsuka Ward, Yokohama

Honda N-WGN Custom

Totsuka Ward · 2017 · 108,000 km
¥330,000

High mileage, but carefully kept and non-smoking. We judged it by its condition, not just the odometer.

View details (Japanese) ›

Prices are past examples. Every offer depends on the car's condition and the market at the time.

Frequently Asked Questions

Find answers to common questions about selling your car in Japan. If you need more help, feel free to contact us in English.

Can I sell my car in Japan if I don't speak Japanese?

Yes. Yoichi Tsuchiya, the manager of Smile Cars Totsuka, has approximately 10 years of overseas sales experience and can communicate with you in English throughout the appraisal and selling process.

When will I receive payment? Do you offer same-day payment?

On the day we pick up your car, we take it to our storage location and check its condition. If there are no issues compared with what you told us beforehand, we pay you the same day.

Will you lower the price after we agree?

Once we agree on a price, we won't lower it later — unless a serious issue with the car wasn't disclosed before the agreement.

Do I have to sell my car after the appraisal?

No. The appraisal itself does not obligate you to sell. You are free to consider the offer and decide whether to proceed.

Can you come to my home for the appraisal?

Yes. Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals at your home, workplace, or another place you choose. Please contact us with your location.

Can I sell a car with an outstanding loan, or if a finance company is the registered owner?

It may be possible, but it depends on who is listed as the legal owner on your registration certificate. If a finance company or dealer is listed as the owner (a common arrangement with car loans in Japan), an additional step to release that ownership is usually required before the sale can be completed. Please contact us to discuss your situation.

What documents do I need to sell my car?

In general you will need your vehicle inspection certificate (shakensho), your seal or signature, and identification. The exact documents can vary depending on your situation, such as your registered address or whether the vehicle has a loan, so we will guide you through what is needed in your case.

What happens to the paperwork after I sell my car?

We will guide you through the paperwork required to complete the sale, such as the transfer of ownership. Depending on your situation, some documents may need to be prepared in advance, and we will let you know what is needed.

Can I sell my car before leaving Japan?

Yes. If you are planning to leave Japan, you can contact us before your departure. Starting the process early can give you more time to arrange the appraisal, paperwork, and vehicle handover.

Can I sell a car with expired shaken?

Yes, a car with expired shaken can still be appraised and sold. Since the car cannot legally be driven on public roads with expired shaken, we can arrange to have it collected instead.

How is my car's value determined?

We look at the actual condition of your vehicle, including its year, mileage, exterior and interior condition, equipment, and current market demand. Rather than simply stating a number, we explain the reasoning behind the offer.

Can I sell a non-running car?

In many cases, yes. A car that will not start or cannot be driven can often still be appraised. Please contact us with details of the condition so we can advise you.

Which areas do you serve?

Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals. Please contact us with your location.

Service Area

Based in Totsuka Ward, Yokohama, we offer free on-site car appraisals. Please contact us with your location.

Request a Free Appraisal

Whether you're moving overseas, returning home, or simply curious about your car's value, we're happy to help — in English, with no pressure to sell.

Tell us about your car and we'll get back to you in English. No obligation to sell.

Call 045-273-8978 (9:30 a.m.–7:00 p.m.; closed on some days) · Message us on LINE
The form and LINE are open 24/7.

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・We accept inquiries 24 hours a day

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